The Fish Room Reviews
(Rated by 1812 users)
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Are you looking for ways to save money when shopping at The Fish Room. Our The Fish Room coupon codes can help you do just that! Over 1812 customers have already used our coupons to save an average of $63 with The Fish Room discount codes. There are currently 16 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
%OFF10
%OFFGREAT OFFER
Overall Rating
4.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Return Policy4.7
- Good Value4.0
- Price & Quality4.0
- Shipping & Delivery4.0
Recent Customer Reviews (9)
Donald Allen
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Jan Maurer
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Spencer Roberts
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Christelle Lalonde
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Dayanara Verstijnen
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Isabelle Woodward
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Fred Tran
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Leonard Higgins
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Tearlach Raymond
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Payment Methods
Accepted Payment Options:
Prices for items on Thefishroom.co.nz vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For The Fish Room credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Fish Room Pros & Cons
Pros
1
High-Quality Products: The Fish Room offers a variety of high-quality aquarium-related products at competitive prices, including 2HR Aquarist EI starting at $31.99, Ambulia plants from $4.99, and Angelfish starting at $14.99.
2
Customer Support: The store has a return policy that ensures customer satisfaction, including a 100% arrive alive policy for live plants and a Two-Week Guarantee on fish health.
3
Interactive Knowledge Sharing: The Fish Room provides interactive ways of passing on knowledge through blogs and YouTube videos, helping customers keep their aquariums beautiful.
4
Discounts and Coupons: Customers can save money with available discount codes and coupon codes, offering up to 45% off on Scrub Club subscriptions.
CONS
1
Shipping Policy: Shipping or freight charges are non-refundable under any circumstances, and live fish shipping is limited to specific days of the week.
2
Limited Customer Reviews: There are only a few customer reviews available, which might limit the understanding of the full customer experience.
The Fish Room Features and Benefits
Features
Variety of Aquarium Products
Offers a wide range of aquarium-related products including plants, fish, and maintenance essentials.
Competitive Pricing
Prices cater to different budgets, with items like 2HR Aquarist EI starting at $31.99, Ambulia plants from $4.99, and Angelfish from $14.99.
High-Quality Products
Renowned for its high-quality aquarium products, including the ADA Anubias barteri nana "Petite Snow Flake" Tissue Culture priced at $64.99.
Comprehensive Return Policy
Ensures customer satisfaction, including replacements for damaged or faulty products, a 100% arrive alive policy for live plants, and a Two-Week Guarantee on fish health.
Interactive Knowledge Sharing
Provides interactive ways of passing on knowledge through blogs and YouTube videos to help hobbyists keep beautiful aquariums.
Customer Support
Offers customer support with clear instructions for handling issues like live fish DOA and unsuitable water conditions.
Shipping Policy
Dry goods dispatched 5 days a week, with live plants ordered fresh weekly usually arriving by Thursday, and live fish sent to North Island Monday-Wednesday and South Island Monday-Thursday.
100% Arrive Alive Guarantee for Live Plants
Notify within 12 hours with photo and order number for replacement, refund, or credit.
Dead Fish Policy
100% no questions refund if reported within 12 hours with photo evidence.
Faulty Products Replacement
Replacements offered if product fails to function as intended (e.g., heater not heating).
Two-Week Guarantee on Fish Health
Store credit offered after reviewing claim if fish dies within two weeks from delivery, excluding unsuitable water conditions or tank mate issues.
Discounts and Promotions
Up to 18% off and up to 45% off on certain subscriptions, with discount codes and coupon codes available.